SmartSourcing: Global Delivery Model

Smartsoft’s ability to deliver consistent value faster, more efficiently, and at a lower cost is a direct result of a powerful, blended development model called SmartSourcing. The SmartSourcing model allows for optimal utilization and deployment of resources to fully meet client needs. With SmartSourcing we successfully combine onsite, offsite and offshore resources to provide our clients with a true 24x7 development and support capability across the complete project lifecycle.

Onsite: Our onsite (within customer environment) resources provide for rapid application development and the ability to provide one of the industry’s most effective project scoping and requirements compliance service available.  Onsite consultants come with strong technology and industry experience which are constantly strengthened through continuous training and on-going support across technology platforms. This empowers our onsite resources to deliver maximum value across all client engagements.

Offsite: In addition to our onsite resources Smartsoft maintains a fully equipped, state-of-the-art development centre that houses our SmartLab where client applications under development can be closely simulated. Once proof of concept is created and approved, further development is transitioned into our Chennai, India based Offshore Development Centre (ODC).

Offshore: Our Chennai, India ODC leverages top quality, low cost networks of developers to bring both economic and productivity value to client projects. Development teams based at offshore facilities are managed by onsite project managers to ensure full compliance with project requirements and more effective reporting and service delivery. Our offshore facilities are also vital components of our 24x7 support capability.

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24x7 Support: Through the merging of our local offsite, onsite, and offshore development environments we are able to provide true 24x7 support capabilities that extend our value proposition into the cost and time domains. Sophisticated project management systems and well-defined roles across our teams ensure that all aspects of a project – from design and development through post-implementation support are seamlessly connected. Our global delivery footprint also translates into a fundamental benefit to our clients - it is always office hours somewhere in our organization you can be assured that the support you get comes from our best and brightest resources!

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